Retail CRM

Manage inventory, customer loyalty, and sales from one platform

Secure & isolated workspace Your own subdomain Ready to use immediately

Overview

The Retail CRM helps you know your customers and manage your stock. Track product inventory, build customer profiles with purchase history, run loyalty programmes, manage supplier relationships, and get insights into your best-selling products and most valuable customers. Whether you run one shop or a chain, this CRM supports your retail growth.

Who is it for?

Retail stores managing product inventory and customer relationships
Boutiques tracking loyal customers and personalised recommendations
Wholesalers managing B2B client accounts and bulk orders
Multi-location retailers coordinating stock and sales across branches

Quick Facts

Best for: Retail stores, boutiques, wholesalers, and multi-location retailers
Purchase model: Once-off payment
Workspace: Private, isolated per company
Users: Unlimited team members

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Features

Everything included in the Retail CRM

Product & Inventory Management

Manage your product catalogue with categories, SKUs, prices, and stock levels. Track inventory across locations.

Customer Profiles & Purchase History

Build detailed customer profiles with demographics, preferences, and complete purchase history. Know your best customers.

Loyalty Programme Management

Create and manage points-based or tier-based loyalty programmes. Track rewards earned, redeemed, and customer engagement.

Supplier & Order Management

Manage supplier contacts, track purchase orders, and monitor delivery schedules to keep your shelves stocked.

Sales Tracking & References

Record sales transactions, track daily and monthly revenue, and reference payment methods and receipts.

Multi-Location Support

Manage inventory, sales, and customers across multiple store locations from one system.

Promotions & Campaigns

Plan and track promotional campaigns, discounts, and seasonal offers. Measure their impact on sales.

Reports & Dashboards

View sales by product, category, location, and period. Track customer retention, inventory turnover, and revenue trends.

Why Choose Retail CRM?

Know Your Customers

Purchase history and profiles help you personalise service and target your best customers.

Stock Control

Real-time inventory tracking prevents stockouts and overstocking across all locations.

Customer Loyalty

Reward programmes and personalised service keep customers coming back and spending more.

Data-Driven Growth

Sales and customer analytics show you exactly where to focus for maximum growth.

Real-World Use Cases

See how businesses like yours use the Retail CRM

A clothing boutique tracking 500 loyal customers and their style preferences

A grocery chain managing inventory across 4 store locations

A wholesaler coordinating B2B accounts and bulk order fulfillment

A gift shop running a loyalty programme with 1,000 members

Frequently Asked Questions

Ready for Retail CRM?

Get a proposal today. Your own private workspace, ready in minutes.

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