Logistics CRM
Track shipments, manage fleets, and coordinate deliveries efficiently
Overview
The Logistics CRM brings visibility and control to your transport operations. Track every shipment from pickup to delivery, manage your fleet of vehicles and drivers, coordinate routes, maintain client accounts, and generate operational reports. Whether you deliver parcels or manage freight, this CRM keeps your logistics chain efficient and your clients informed.
Who is it for?
- Logistics companies managing shipments across multiple routes
- Courier services coordinating driver schedules and package deliveries
- Freight operators tracking container movements and customs documentation
- Distribution businesses managing warehouse dispatch and delivery routes
Quick Facts
- Best for
- Logistics companies, courier services, freight operators, and distribution businesses
- Purchase model
- Once-off payment
- Workspace
- Private, isolated per company
- Users
- Unlimited team members
Features
Everything included in the Logistics CRM
Shipment Tracking & Management
Create and track shipments with origin, destination, contents, weight, and delivery timelines. Update status at each stage.
Fleet & Vehicle Management
Manage your fleet — vehicle details, registration, insurance, service schedules, and availability status.
Driver Assignment & Scheduling
Assign drivers to shipments and routes. Track availability, licences, and delivery performance.
Route Planning References
Reference planned routes, estimated delivery times, and special instructions for each shipment.
Client Account Management
Maintain client profiles with shipping preferences, billing terms, frequent routes, and communication history.
Delivery Status Tracking
Track deliveries in real time — collected, in transit, out for delivery, delivered, or returned. Keep clients informed.
Documentation & Compliance
Store waybills, invoices, customs documents, proof of delivery, and compliance certificates per shipment.
Reports & Dashboards
View delivery performance, fleet utilisation, driver productivity, revenue by client, and on-time delivery rates.
Why Choose Logistics CRM?
Visibility
Know the status of every shipment, vehicle, and driver at any moment — no more phone calls for updates.
On-Time Delivery
Structured scheduling and status tracking help you meet delivery commitments consistently.
Fleet Efficiency
Vehicle management and driver scheduling ensure your fleet is utilised efficiently and maintained properly.
Client Trust
Proactive status updates and reliable delivery build strong, long-term client relationships.
Real-World Use Cases
See how businesses like yours use the Logistics CRM
A courier company managing 200 daily deliveries across a metro area
A freight operator tracking container shipments from Durban to Johannesburg
A distribution business coordinating warehouse dispatch and last-mile delivery
A logistics firm managing a fleet of 30 trucks and their maintenance schedules
Frequently Asked Questions
Ready for Logistics CRM?
Get a proposal today. Your own private workspace, ready in minutes.
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